.followup-toolbar{display:flex;justify-content:space-between;align-items:center;gap:12px;margin:20px 0}.followup-toolbar nav{display:flex;flex-wrap:wrap;gap:8px}.followup-filters{padding:20px;margin:0 0 18px}.followup-search{display:flex;gap:10px;align-items:flex-end}.followup-search .field{flex:1;margin:0}.followup-filters .formgrid{grid-template-columns:repeat(3,minmax(0,1fr));margin-top:18px}.followup-filters [hidden],[data-followup-next][hidden]{display:none!important}.followup-notice{padding:14px 18px;background:#edf4ff;color:#507299;border:1px solid #dce9fc;border-radius:8px;font-size:12px;line-height:1.65;margin-bottom:18px}.followup-result{font-size:12px;color:#7b8da7;margin:18px 0}.followup-board{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;align-items:start}.followup-column{background:#edf1f7;border:1px solid #dde5f0;border-radius:12px;padding:14px 12px;min-width:0}.followup-column>header{display:flex;gap:10px;align-items:flex-start;padding:5px 3px 14px}.followup-column h2{font-size:14px;margin:0 0 5px;line-height:1.5}.followup-column header p{font-size:10px;line-height:1.5;color:#7e90a9;margin:0}.followup-column header>strong{margin-left:auto;font-size:12px;color:#687d9a;background:white;padding:4px 7px;border-radius:6px}.followup-step{display:grid;place-items:center;width:26px;height:26px;flex-shrink:0;border-radius:8px;background:#dce8ff;color:#2466c8;font-size:12px;font-weight:700}.followup-column-note{padding:10px;border:1px solid #dee5ef;background:#f7f9fc;font-size:10px;color:#7086a2;line-height:1.5;border-radius:5px;margin-bottom:14px}.followup-queue{display:flex;gap:3px;margin-bottom:12px;background:white;padding:3px;border-radius:7px}.followup-queue button{background:none;border:0;border-radius:5px;padding:9px 4px;font-size:10px;flex:1;color:#7488a5}.followup-queue b{font-size:9px;background:#edf2f8;border-radius:5px;padding:2px 4px;margin-left:3px}.followup-queue button.active{background:#e3edff;color:#195fbf;font-weight:700}.followup-column-body{max-height:670px;overflow:auto;scrollbar-width:thin;padding:1px 3px 3px}.followup-task{border:1px solid #e0e6ef;background:#fff;padding:15px;border-radius:9px;margin-bottom:12px;box-shadow:0 3px 5px #28394c03}.followup-task.late{border-left:3px solid #e68183}.followup-task-top{display:flex;flex-wrap:wrap;gap:5px;margin-bottom:12px}.followup-task-top .badge{font-size:9px}.followup-customer{font-size:13px;font-weight:700;color:#294966;line-height:1.5;display:block;overflow-wrap:anywhere}.followup-task-title{font-size:11px;line-height:1.5;margin:7px 0;color:#7589a3}.followup-origin{font-size:10px;line-height:1.7;color:#6983a5;margin-bottom:13px}.followup-task dl{margin:0}.followup-task dl>div{display:flex;justify-content:space-between;gap:10px;font-size:10px;line-height:1.7;margin:6px 0}.followup-task dt{color:#8a9bb0}.followup-task dd{margin:0;text-align:right;color:#526e8e;overflow-wrap:anywhere}.followup-alerts{display:flex;flex-direction:column;gap:5px;margin:12px 0}.followup-warning{font-size:10px;line-height:1.5;background:#fff5e9;color:#b3742d;padding:6px 8px;border-radius:5px}.followup-task footer{display:flex;justify-content:space-between;gap:5px;flex-wrap:wrap;margin-top:13px;padding-top:12px;border-top:1px solid #edf1f7}.followup-task footer .btn{font-size:10px;padding:8px 9px}.followup-last{font-size:10px;color:#778da8;margin-top:9px}.followup-no-task{padding:35px 10px;text-align:center;color:#94a3b5;line-height:1.6;font-size:12px}.followup-no-task button{margin-top:12px}.followup-page .stats{grid-template-columns:repeat(4,minmax(0,1fr))}.followup-page table small{display:block;max-width:260px;white-space:normal;color:#7c8fa6;margin-top:6px;font-size:11px;line-height:1.6}.followup-page table td{vertical-align:top}.followup-detail{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(280px,1fr);gap:22px}.followup-history article{padding:0 0 20px 17px;border-left:2px solid #e1eafe;margin-bottom:14px}.followup-history strong{font-size:12px;color:#476382}.followup-history small{display:block;color:#8b9bb0;font-size:10px;margin:7px 0}.followup-history p,.followup-note,.followup-case p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px;line-height:1.6;color:#657d98;margin:8px 0}.followup-case{padding-bottom:20px;margin-bottom:16px;border-bottom:1px solid #edf0f5}.followup-case small{display:block;font-size:11px;color:#8699b0;margin-bottom:10px}.followup-config-stage{border:1px solid #dfe7f4;border-radius:9px;padding:17px;margin:20px 0}.followup-config-stage legend{padding:0 8px;color:#3571c5;font-size:13px}.followup-page .fields-read{margin:20px 0}.followup-page .fields-read dd{overflow-wrap:anywhere}.followup-page input,.followup-page select{max-width:100%}
@media(max-width:1100px){.followup-board{gap:10px}.followup-task{padding:12px}.followup-page .stats{grid-template-columns:repeat(2,minmax(0,1fr))}.followup-detail{grid-template-columns:1fr}.followup-queue{flex-wrap:wrap}.followup-queue button{min-width:90px}}
@media(max-width:760px){.followup-board{grid-template-columns:1fr}.followup-column-body{max-height:550px}.followup-search{flex-wrap:wrap}.followup-search .field{flex-basis:100%}.followup-filters .formgrid{grid-template-columns:1fr 1fr}.followup-page .pagehead{flex-direction:column;align-items:flex-start}.followup-page .pagehead>.actions{flex-wrap:wrap}.followup-toolbar{flex-wrap:wrap}}
@media(max-width:440px){.followup-page .stats{grid-template-columns:1fr 1fr;gap:10px}.followup-page .stat-value{font-size:25px}.followup-filters .formgrid{grid-template-columns:1fr}.followup-toolbar nav .btn{font-size:10px}.followup-page .pagehead .btn{font-size:11px}}
@media print{.followup-toolbar,.followup-filters,.followup-queue{display:none!important}.followup-column-body{max-height:none;overflow:visible}.followup-board{grid-template-columns:repeat(3,minmax(0,1fr))}.followup-task{break-inside:avoid}}

.followup-task[data-movable="true"]{cursor:grab}.followup-move-buttons{display:flex;justify-content:space-between;gap:8px;margin-top:10px}.followup-move-buttons .btn{font-size:10px;padding:7px 9px}.followup-dragging{user-select:none;cursor:grabbing}.followup-is-dragging{opacity:.35}.followup-column.is-drop-allowed{outline:2px dashed #9cbdf5}.followup-column.is-drop-over{outline:3px solid #2469d8;background:#e2edff}.followup-drag-ghost{position:fixed;left:0;top:0;z-index:10000;pointer-events:none;opacity:.9;box-shadow:0 12px 30px #16355740;cursor:grabbing}